Track Order

NOTICE: Please note that due to disruptions in our supply chain caused by COVID-19, shipping may be delayed an additional 3-5 days. Expect total door-to-door shipping times between 10-20 days.

If you need to reach us: cs@ygardening.com.

SHIPPING

To keep the cost of our low and pass the savings on to you, we ship a majority of our kits directly from our warehouses and manufacturing facilities . Under usual circumstances, total delivery time is 7-12 days depending on your location (excluding processing times). Due to COVID-19, expect delivery between 10-20 days. 

 

Shipping Time

Shipping time depends on the shipping methods you choose:

United Kingdom:Standar shipping (10-20 business days)Free Shipping
United Kingdom:Expedited shipping (7-15 business days)Delivery Costs: $7.99
France:Standar shipping (10-20 business days)Free Shipping
France::Expedited shipping (7-15 business days)Delivery Costs: $7.99
Germany:Standar shipping (10-20 business days)Free Shipping
Germany:Expedited shipping (7-15 business days)Delivery Costs: $7.99
Italy:Standar shipping (10-20 business days)Free Shipping
Italy:Expedited shipping (7-15 business days)Delivery Costs: $7.99
Spain:Standar shipping (10-20 business days)Free Shipping
Spain:Expedited shipping (7-15 business days)Delivery Costs: $7.99
Poland:Standar shipping (10-20 business days)Free Shipping
Poland:Expedited shipping (7-15 business days)Delivery Costs: $7.99
Czech Republic:Standar shipping (10-20 business days)Free Shipping
Czech Republic:Expedited shipping (7-15 business days)Delivery Costs: $7.99
Austria:Standar shipping (10-20 business days)Free Shipping
Belgium:Standar shipping (10-20 business days)Free Shipping
Denmark:Standar shipping (10-20 business days)Free Shipping
Netherlands:Standar shipping (10-20 business days)Free Shipping
Sweden:Standar shipping (10-20 business days)Free Shipping
Luxembourg:Standar shipping (10-20 business days)Free Shipping
Norway:Standar shipping (10-20 business days)Free Shipping
Finland:Standar shipping (10-20 business days)Free Shipping
Poland:Standar shipping (10-20 business days)Free Shipping
Hungary :Standar shipping (10-20 business days)Free Shipping
Lithuania:Standar shipping (10-20 business days)Free Shipping
Slovenia:Standar shipping (10-20 business days)Free Shipping
Slovakia:Standar shipping (10-20 business days)Free Shipping
Portugal:Standar shipping (10-20 business days)Free Shipping
Ireland:Standar shipping (10-20 business days)Free Shipping
Croatia:Standar shipping (10-20 business days)Free Shipping
Iceland:Standar shipping (10-20 business days)Free Shipping
Cyprus:Standar shipping (10-20 business days)Free Shipping
Latvia:Standar shipping (10-20 business days)Free Shipping
Estonia:Standar shipping (10-20 business days)Free Shipping
Greece:Standar shipping (10-20 business days)Free Shipping
Romania:Standar shipping (10-20 business days)Free Shipping

Please note that factors outside of our control (eg holiday congestion, weather events, health crises) may impact shipping times. We apologize for the inconvenience. 

Individual items within an order may ship from different locations and may arrive on different dates. 

NOTE: If your tracking appears stuck on a certain date, please note that this is entirely normal as the package moves from country to country. As soon as it lands in the US, it will move quickly to your doorstep via USPS!

 Please note that factors outside of our control (eg holiday congestion, weather events, health crises) may impact shipping times. We apologize for the inconvenience. 

Can I cancel my order? 

You may cancel your order within 24 hours after it is placed. However, due to unusually long processing times related to COVID-19, we now allow you to cancel your order if it has not yet been assigned a tracking number.

If your order is already assigned a tracking number, it has already been sent out and we will unfortunately not be able to cancel it. 

What is your refund policy?

If you're unhappy with your order for any reason send an email to cs@ygardening.com.

*We do not offer refunds on items that are currently still in transit* 

See our full Return Policy here. 

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